Your provider will submit claims for you after your visit. Your provider can send in paper claims to
INTotal Health
P.O. Box 830614
Birmingham, AL 35283-0614
Your provider can submit claims electronically. They need to use the correct Payer ID based upon which Clearinghouse they use to submit their claims.
Electronic claims Payer I.D.:
Change Healthcare (formerly Emdeon) is 35115
Emdeon One (formerly Capario) is 35115
Availity is 35115
Gateway (TriZetto) is INT01
If there are any questions, you or your provider can call INTotal Health’s customer service line at 1.855.323.5588.
3190 Fairview Park Drive
Suite 900
Falls Church, Virginia 22042
Dentist, Pharmacy, Hospital or other Health Care Provider
Looking for member documents?